IT Services /channels/taxonomy/term/7068/all en Win Beats Headphones! Enter the IT Services Virtual Scavenger Hunt contest! /channels/channels/news/win-beats-headphones-enter-it-services-virtual-scavenger-hunt-contest-358271 <p>Welcome to a new term! The <strong>IT Services Virtual Scavenger Hunt </strong>is now open to all Â鶹ԼÅÄ students for <strong>a chance to win Beats wireless headphones!</strong></p> <p><b>How to enter: </b></p> Fri, 06 Sep 2024 15:02:07 +0000 webfull 202351 at /channels IT Services' 2023 Annual Report now available! /channels/channels/news/it-services-2023-annual-report-now-available-356525 <p>Take a look back at IT Services’ achievements in 2023, another busy year of providing Â鶹ԼÅÄ’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 webfull 199133 at /channels (Closed) WIN A HOODIE: Enter the IT Services Virtual Scavenger Hunt contest! /channels/channels/news/closed-win-hoodie-enter-it-services-virtual-scavenger-hunt-contest-349747 <p>The IT Services Virtual Scavenger Hunt contest is now closed. Thank you to everyone who entered - we will contact the winners shortly. </p> <p>***</p> <p>Welcome to a new term! The <strong>IT Services Virtual Scavenger Hunt </strong>is now open to all Â鶹ԼÅÄ students. Take our quiz and enter to win a Â鶹ԼÅÄ hoodie! Details below. </p> <p><b>How to enter: </b></p> Tue, 14 Nov 2023 19:57:18 +0000 webfull 194794 at /channels UNIWeb decommissioning on Aug.11, 2023 /channels/channels/news/uniweb-decommissioning-aug11-2023-348681 <p>On <strong>August 11, 2023</strong>, UNIWeb will no longer be accessible to Â鶹ԼÅÄ staff and students.  Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool. </p> <p>Refer to the <a href="/it/files/it/announcement_from_academic_personnel_office_uniweb_decommissioning_august_11_2023.pdf">full message from the Academic Personnel Office</a>.</p> Mon, 12 Jun 2023 14:11:17 +0000 webfull 190075 at /channels Zoom licenses will be reset on May 18, 2023: Your login is required to reactivate privileges /channels/channels/news/zoom-licenses-will-be-reset-may-18-2023-your-login-required-reactivate-privileges-348053 <p>On May 18, 2023, Â鶹ԼÅÄ will reset its Zoom licenses back to their basic (default) setting for account maintenance purposes and to remove inactive accounts. In order to reinstate your full Zoom account functionality, you will need to login anew. With the basic account setting, meeting times will be shorter and you will not be able to create recordings.  You may reactivate your license and additional privileges by logging in to your Zoom account any time after this reset at <a href="https://mcgill.zoom.us">https://mcgill.zoom.us</a>.</p> Wed, 17 May 2023 17:14:37 +0000 webfull 189698 at /channels UPDATE: Technical issue affecting Â鶹ԼÅÄ MarketPlace (MMP) now resolved /channels/channels/news/update-technical-issue-affecting-mcgill-marketplace-mmp-now-resolved-348331 <p>UPDATE: The technical issue affecting MMP is now resolved. </p> <p><strong>Original message, published May 15, 2023:</strong></p> <p>We are experiencing a technical issue with MMP. You can continue submitting your purchase requisitions; however, there may be delays in issuing POs to the supplier. We are working on resolving the issue.</p> Mon, 15 May 2023 18:52:52 +0000 webfull 189647 at /channels FREE Research Computing Services for Researchers (Calcul Québec) /channels/channels/news/free-research-computing-services-researchers-calcul-quebec-344051 <p>Â鶹ԼÅÄ is a founding member of <a href="https://www.calculquebec.ca/">Calcul Québec</a>, a consortium of Québec Universities whose objective is to provide <a href="https://alliancecan.ca/en/services/advanced-research-computing">Advanced Research Computing (ARC)</a> infrastructure and expertise to the research community.</p> <p><b>What services are offered?</b></p> <p>Â鶹ԼÅÄ and Calcul Québec work closely together to offer the following services:</p> Mon, 17 Apr 2023 13:42:48 +0000 webfull 189049 at /channels myCourses: Processing delays in course enrolment and unenrolment /channels/channels/news/mycourses-processing-delays-course-enrolment-and-unenrolment-344787 <p>An issue affecting myCourses is causing processing delays with course enrolment and unenrolment. Users may not immediately see their updated enrolment records on myCourses. </p> <p>We thank you for your patience while we work to resolve the issue. </p> Mon, 09 Jan 2023 19:22:05 +0000 webfull 185868 at /channels Updates to Â鶹ԼÅÄ’s anti-virus software: Messages displayed on Windows machines during scheduled update /channels/channels/news/updates-mcgills-anti-virus-software-messages-displayed-windows-machines-during-scheduled-update-343062 <p>Â鶹ԼÅÄ-managed desktop and laptop Windows computers will receive an important security update <strong>beginning on October 31, 2022</strong>. Cisco Secure Endpoint, Â鶹ԼÅÄ’s antivirus software, will receive its regularly scheduled, monthly update. The process to update all affected machines will take approximately 2 weeks.</p> Fri, 28 Oct 2022 15:16:40 +0000 webfull 183994 at /channels Introducing Gartner Technical Resource Library /channels/channels/news/introducing-gartner-technical-resource-library-336079 <p>In line with our strategic goal to be a first-class learning organization, Â鶹ԼÅÄ has engaged with Gartner, an industry-leading research and advisory service, to deepen and expand our insight into IT industry best practices and trends. We are pleased to announce that all members of the Â鶹ԼÅÄ community (administrative staff, academic staff, researchers, students) now have access to this Gartner resource.</p> Mon, 10 Jan 2022 14:58:12 +0000 webfull 176086 at /channels