Custom LLM Models for your business
One of the DataSphere Lab’s newest developments harnesses the power of Generative AI. We offer the ability to develop custom Large Language Models (LLMs) tailored to your specific domain. Unlike closed models like OpenAI's ChatGPT, our approach allows you to collaborate with our team of student strategists and developers to create a bespoke solution that meets your unique operational goals. By leveraging our expertise, you can enhance both employee and customer experiences by providing pertinent information quickly and accurately.
What are the key benefits of using our custom LLMs?
- Tailored Solutions
Work closely with our team to build a model that understands your business's specific needs and challenges. - Enhanced Accuracy
Improve the precision of information retrieval and customer interactions. - Operational Efficiency
Streamline processes by automating routine tasks and providing instant access to necessary information.
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Our offerings are divided into two main categories:
These solutions are crafted to enhance operational efficiency, improve customer engagement, and drive innovation in your industry.
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1. Fine-Tuned Private LLM
Our Fine-Tuned Private LLMs are ideal for businesses that require customized AI models hosted locally. By fine-tuning pre-trained models from Hugging Face with your data, we create a solution tailored specifically to your business needs.
Some Practical Use Cases to Showcase How It Benefits Your Business
Customer Self Service
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Our Customer Self Service model significantly reduces the volume of service emails by helping customers find the information they need on your website. It streamlines the process for students to get answers, improving their user experience and freeing up resources. This type of model can be adapted to enhance customer service in your business, freeing up your support team to handle more complex inquiries and allowing for more efficient operations and higher customer satisfaction.
Competitive Advantage
- Privacy and Control: Hosting your model locally ensures that sensitive data remains secure, giving you full control over your AI assets.
- Cost-Effective: Lower ongoing costs compared to cloud-based solutions, making it a sustainable choice for businesses focused on long-term growth.
- Focused Performance: Optimized for specific tasks, ensuring that your AI solution performs exceptionally well in the areas that matter most to your business.
Considerations
- Capacity: Best suited for simpler tasks due to computational limits, but highly effective within those parameters.
- Data Requirements: Requires robust data for fine-tuning, which can be an investment but yields high returns in accuracy and relevance.
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2. RAG LLM
Our RAG (Retrieval-Augmented Generation) LLM leverages two powerful technologies: the AI Search Index and ChatGPT 4.0. By integrating your diverse data sources—such as documents, CSVs, and PDFs—into our system, we create a robust, searchable index. This allows ChatGPT to deliver precise, context-aware responses based on real-time data retrieval.
Some Practical Use Cases to Showcase How It Benefits Your Business
Product Sentiment Tracker - Dell Review Analyzer
This tool enables product managers to directly interact with customer reviews, extracting valuable insights without sifting through all data. This tool helps your product/service development teams identify prevalent issues and areas for improvement, ensuring that your offerings continue to meet customer expectations and drive satisfaction.
Product Recommender Based on Natural Language - Product Recommender for Bay Products
This Product Recommender tool uses natural language processing to help customers find the right products or services, even if they aren't sure what they want, with intuitive, natural language queries. For example, a customer searching for "casual GEOX black shoes size 8" can refine their search with specific keywords like "casual" or "leather," enhancing their shopping experience. This seamless experience enhances customer satisfaction, helps boost conversion rates and customer retention, differentiating your business from competitors.
Competitive Advantage
- Scalability: Efficiently handles large datasets, ensuring your business stays agile and responsive.
- Versatility: Applies across a wide range of applications, providing you with a toolset that adapts to your evolving business needs.
- Explainability: Offers transparency by showing the specific segments used to answer queries, building trust with stakeholders.
Considerations
- Cost: Be aware of the expenses related to AI indexing and ChatGPT token usage but weigh this against the significant value added to your operations.
- Limitations: Not ideal for tasks requiring quantitative analysis or ranking.
