The 2020-25 ITS Strategic PlanÌýwas endorsed by Â鶹ԼÅÄ's Board of GovernorsÌýin May 2020.Ìý Our strategic plan is aligned with the Principal's Priorities, the Strategic Academic Plan and the Strategic Research Plan.
The ITS Strategic Plan vision aims to enableÌýcollaboration, deliver aÌýseamless, unified digital experienceÌýpromoting knowledge sharing andÌýprocess efficiency, while ensuring the University isÌý³¦²â²ú±ð°ù²õ±ð³¦³Ü°ù±ðÌýand contributing to Â鶹ԼÅÄ’sÌý²õ³Ü²õ³Ù²¹¾±²Ô²¹²ú¾±±ô¾±³Ù²âÌý²¹²µ±ð²Ô»å²¹.Ìý
The Strategic Plan vision is founded on four guiding principles:
- Unified digital experience
- Operational efficiency
- Strategic decision making
- Sustainability and security
Ìý
Primary Business Drivers and Focus Areas for the 5-year plan
To classify and prioritize our strategic initiatives, we identify Primary Business Drivers that guide the objectives for each solution delivered:
- Customer SatisfactionÌý
- Cost OptimizationÌý
- Revenue Generation
- Risk Mitigation
- Regulatory Compliance
From there, we focus on the following four key areas to help Â鶹ԼÅÄ achieve its strategic objectives:
- The Digital Strategy
- Foundational
- Data and Analytics
- Trends and Opportunities
To learn more about our strategic planning process, visitÌý/it/it-governance/strategic-planning.
